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      How can I file a claim?

      Written by Majed Abdulaal

      Updated June 3rd, 2026

      First, check if anyone involved is ok and if you need to call an ambulance if necessary!

      The second thing to do is very important, unless your car is blocking the traffic, do not move it from the spot of the accident. Call the police, they will come to examine the car and write a police report. This is where you can do everything on your own without any waiting list!

      Sign into your Shory account, tap on file a claim, if you were driving at the time of the accident, you will be asked to simply upload the police report. If you weren’t driving, then you may be asked to upload a few other documents such as the Police report, Emirates ID of the driver, your Mulkiya, and the driver's driving license.

      In case you need any help, do not hesitate to call 800 SHORY (74679).

      submit claim

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