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If you still have questions or prefer to get help directly from an agent, please submit a request.
Do I need to upload documents on Shory to buy a policy?
Our platform is integrated with government services. This means that with just yo
Can you do the payment on my behalf?
Our Shory Ambassadors are happy to help you get quotes, but when it comes to the
What's my T.C. number?
T.C. number stands for Traffic Code number. It’s also known as your Traffic File
I don’t have a T.C. number. Can I still buy from Shory?
Unfortunately, you can’t buy car insurance without a T.C. number. You get a T.C.
My ID card has expired. Can I still buy insurance?
Yes, you can buy your car insurance from Shory! If you’re a UAE national or resid
My car registration has expired. Can I still buy car insurance?
Yes, you can. As a matter of fact, you need a valid car insurance policy to renew
What is a No Claim Discount (NCD) and how do I get it?
A No Claim Discount (NCD) is a form of reward that you (the policyholder) get fro
When do I get my car insurance policy?
Your car insurance policy is instantly issued after the payment is processed!We d
How long does it take to link my insurance to the traffic department system?
This usually takes an average time between 15 minutes to 1 hour in most cases, be
My son or daughter will be driving my car. Will they be covered by my insurance policy?
If you have Third Party Liability (TPL) insurance, your car will be covered regar
Do I need a driving license to buy from Shory?
Yes, you need to have a valid UAE driving license to buy any policy from our pane
Should I buy third Party liability insurance or Comprehensive insurance?
If you ask us, go with the highest protection that you can get. That’s comprehens
What are the types of car insurance?
Insurance companies offer two types of policies: Comprehensive and Third Party. T
What you get with comprehensive insurance:
It protects you and your car, that means it covers damage to you and others.It ca
Benefits of comprehensive insurance:
You can claim for accidents that are your fault. If your car is stolen, your insu
What you (don't) get with Third Party insurance:
It is, by law, the minimum insurance you need to drive a car. It only protects “t
Benefits of third party insurance:
It’s cheaper than comprehensive insurance (because it covers less)
What is Takaful insurance?
Takaful insurance is a type of Islamic insurance that operates in compliance with
Does Shory provide Takaful Insurance?
Shory works with a number of insurance companies, some of which are Takaful speci
Is the quote I got accurate?
Yes! The policy price is exactly as stated. No hidden fees. The quotes you get fr
What’s the vehicle license/vehicle registration card?
Your vehicle license, or vehicle registration car is also known as a ‘Mulkiya’. T
What’s my customs card number?
Your customs card is also known as the Vehicle Clearance Certificate (VCC). This
Can I get multiple quotes?
Shory allows you to easily generate multiple quote lists (groups of quotes) for d
How long are my quotes valid for?
In general, your quotes are valid until the same day of the policy effective date
What’s the difference between a personal car and a commercial vehicle?
A personal car is your private car, you can’t use it for commercial use. Commerci
What does it mean when a car is “GCC spec”?
This refers to where the car comes from. A GCC-spec car is designed for the hot a
What is coverage?
Coverage is the amount of insurance that you bought. It protects you from paying
What is an excess?
An excess is the amount that you pay yourself before your insurance company cover
How do I choose the right excess amount?
Choose a high excess if you want to lower your insurance premium, and if you can